• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Horribly soft previews in Bridge CC 2019

Explorer ,
Oct 16, 2018 Oct 16, 2018

Copy link to clipboard

Copied

Well, Adobe did it again.  With the recent update to Bridge CC 2019, all image

previews are incredibly soft!

2018 had the issue but adjusting settings would bring back preview quality

but seemed to have been fixed.  Now, 2019 comes out and back to really,

really soft previews and this time no manner of playing with settings will

give any kind of clarity to the preview.  It also does not matter if the image

needed to be scaled to fit or the image fit in the window mapped 1:1 with the

display pixels.

This needs to be fixed!

Fortunately, I did a system snapshot before I installed the update so I could

quickly revert back to Bridge CC 2018 which WORKS PROPERLY.

Views

2.8K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 17, 2018 Oct 17, 2018

Copy link to clipboard

Copied

Hi,

For better Preview quality, please turn on "Generate 100% Previews" and purge cache.

Please let me know if the issue persists.

Regards,

Abhishek Seth.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 18, 2018 Oct 18, 2018

Copy link to clipboard

Copied

AbhishekSeth12  wrote

Hi,

For better Preview quality, please turn on "Generate 100% Previews" and purge cache.

Please let me know if the issue persists.

Regards,

Abhishek Seth.

Made no difference whatsoever!  Images are still blurred after multiple changes

restarts and cache purging.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 01, 2019 Nov 01, 2019

Copy link to clipboard

Copied

LATEST

The issue was present in the latest years.

Users don't have problems with 100% previews, there is no need to generate 100% previews.

Other image viewving software doesn't have this issue.

The problem is simple and clear. When you hit the spacebar, the preview image is very soft. Other software displays the image preview as expected.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 18, 2018 Oct 18, 2018

Copy link to clipboard

Copied

Seems like this is an issue with GPU driver. Please use the software rendering option in Bridge.

Launch Bridge -> open Preferences Dialog -> Advanced Tab -> Turn on "Use Software Rendering" -> Restart Bridge -> Now purge cache for above shown files.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 18, 2018 Oct 18, 2018

Copy link to clipboard

Copied

https://forums.adobe.com/people/Axel+Matt  wrote

Seems like this is an issue with GPU driver. Please use the software rendering option in Bridge.

Launch Bridge -> open Preferences Dialog -> Advanced Tab -> Turn on "Use Software Rendering" -> Restart Bridge -> Now purge cache for above shown files.

Also made absolutely no difference whatsoever.  Preview images

are still really soft.  Went through all the iterations trying to find

some combo that would work and all made no difference at all.

No matter what the settings were or how many times cache was

flushed the preview image maintained the same poor, soft quality.

BTW, it did not natter whether the images needed to be scaled to the screen

or the images would map "bit perfect" (1:1) to the display area, they were simply

horribly soft.

This time, didn't overwrite Bridge CC 2018 so I could keep using it

because it generates nice, crisp, clear previews which the upgrade(?)

to 2019 ruined.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 18, 2018 Oct 18, 2018

Copy link to clipboard

Copied

Here is an example the first is 2018, the second 2019Screen Shot 2018-10-18 at 10.50.41 AM.png

Screen Shot 2018-10-18 at 10.51.26 AM.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 20, 2018 Oct 20, 2018

Copy link to clipboard

Copied

Seems like there is no resolution to this issue and it also seems endemic

with every "upgrade".  There  have been similar posts for 2016->2017,

2017>2018 and now 2018->2019, however, this time around there aren't

any workarounds.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 24, 2018 Oct 24, 2018

Copy link to clipboard

Copied

I am having the same issue, however it occurs across all Adobe 2019 Creative Cloud applications, menus, windows, etc. It looks like the entire suite was calibrated for a different screen resolution. All other applications are looking normal, only Adobe is slightly blurry.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 05, 2019 Feb 05, 2019

Copy link to clipboard

Copied

Is there any solution to this yet?  I've tried all the suggestions even going back to posts from 2010!!!

This almost made me look terrible with a new client as I was going to have to be rude about their new photogreapher.  Turns out that the (professional) software I use is NOT up to scratch!!!

I am getting really sick of Adobe doing this, their software is full of bugs and they never even lift a finger to try and resolve them.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 31, 2019 Jul 31, 2019

Copy link to clipboard

Copied

Hi all,

We are able to reproduce this issue and working on fixing this.

Teja

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 01, 2019 Aug 01, 2019

Copy link to clipboard

Copied

I'm still having to use Bridge 2015 to make PDFs that look OK. So it's taken Adobe over 4 years to decide to try and fix this, thanks guys for your super speedy response.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines