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How do I restore search function

Explorer ,
Feb 17, 2019 Feb 17, 2019

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Suddenly, I can't get Bridge search function to work. I reset preferences and selected "View-->Show Items From Subfolders" but Bridge displays nothing. I've searched this Forum, but cannot find a solution. Please help. Thanks.

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Explorer ,
Feb 17, 2019 Feb 17, 2019

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Please note: My query relates to Bridge CC2019. Search functions normally in Bridge CC2018. Also, I'm using MacOS Mojave.

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Enthusiast ,
Feb 18, 2019 Feb 18, 2019

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Do you have two versions of Bridge on your machine? If you do I wonder if that is causing a conflict? After my last round of updates my machine prompted me to grant permission for access to directories like "Photos" on my Mac. Is this perhaps a system/permissions issue?

Screen Shot 2019-02-18 at 3.13.41 PM.png

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Explorer ,
Feb 18, 2019 Feb 18, 2019

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That's a Mojave-thing. We can have several versions of the same Adobe software; you can opt to keep old versions when updating. Or, delete later.

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Community Expert ,
Feb 17, 2019 Feb 17, 2019

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In your search bar did you click the downward pointing ">" next to the Spyglass and see what is selected there? That might be a clue as to why you are not getting results, maybe?

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Explorer ,
Feb 18, 2019 Feb 18, 2019

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Yes, the setting in the search tool was set to Adobe Stock, but using the other settings had no effect on the Cmd-F search dialog box. Still no results.

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Community Expert ,
Feb 18, 2019 Feb 18, 2019

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Are Include All Subfolders and Include Non-Indexed clicked in the find dialog?

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Explorer ,
Feb 18, 2019 Feb 18, 2019

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Yes. Please understand that Version 8.x search works properly. So the problem is something with Version 9. Others on this forum also have issues. Now what? Wait for an update?

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Community Expert ,
Feb 17, 2019 Feb 17, 2019

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Try resetting your Bridge preferences.

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Explorer ,
Feb 18, 2019 Feb 18, 2019

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Thanks, but that didn't fix search.

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Explorer ,
Feb 19, 2019 Feb 19, 2019

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I seem to have solved the problem. I re-launched Bridge, holding the Option key to reset Preferences and Purged the cache. I lost my Workspaces presets. But, search works, now. I had moved the Cache location to an external hard drive to enable other users to access it. I still want to use this location and will try again. But, for now, a search is working with the default cache location.

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