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How to convert to JPG

Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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I recently recovered a large lot of files that had been inadvertently deleted. Most of them came back like this:

Felicia336735691qn2_0-1700182736920.png

What is it, and how do I convert it to JPG?  This is new to me. Please be gentle - I'm not a tech expert. Or point me in the right direction if this isn't the place to ask. Thank you!!

Thanks for any help you can offer.

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How to , Import and export , Problem or error

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Advocate ,
Nov 17, 2023 Nov 17, 2023

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It's not 100% clear in your image, but is there a dot between the filename and JPG? It looks like there is but, if not, insert one!

What, if anything, happens when you try to open these files (in Photoshop perhaps)?

Also how did you recover the deleted files and from where?

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Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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Thanks for responding. It did not have a dot. I added it and tried to open in Photoshop. I got this message:

"Could not complete your request because a JPEG marker segment length is too short (the file may be truncated or incomplete.)"

 

I'm sorry I don't remember exactly what I used, but I found this app on my laptop - StellarDataRecoveryPremium. As I recall, there were two programs. I think I had some advice from a local computer tech. Some of the photos came back normally but many more came back like this.  Any advice? Thanks.

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Advocate ,
Nov 17, 2023 Nov 17, 2023

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I'm afraid it does look like the files have become corrupted or only partially recoverable.

I take it you don't have a backup! Lesson to learn there.

I don't think I can help further. Perhaps wiser folk may chip in.

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Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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Thank you. Hopefully there's still a solution out there somewhere.

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Advocate ,
Nov 18, 2023 Nov 18, 2023

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I chanced upon this old thread where someone seemed to solve the "JPEG marker segment length is too short " problem.

Worth a read here perhaps.

Good luck.

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Community Beginner ,
Nov 18, 2023 Nov 18, 2023

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Thanks, Erik. I downloaded the program but no luck with it so far. Still will spend more time with it when I can. I appreciate your help!

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