Is it normal that Bridge consumes more than 8 percent of the CPU capacity?

[Eigil Skovgaard]

After having saved a tif or jpg from Photoshop and while navigating between folders in Bridge - Bridge can sound like a truck working uphill - for many minutes - as if the creation of proxy images is looping. Activiy in ACR and Photoshop doesn't provoke a likewise working level - as far as I can judge from the sound. During such noisy periods the task manager says 8.3 percent - very high.

I have no other heavy applications running while working in Adobe (not to my knowledge at least) - just Bridge, ACR and Photoshop. As soon as I return to Bridge from ACR or Photoshop, the buzy work begins.

The CPU is  AMD Ryzen 7 5800X 8-Core Processor, 3801 Mhz, 8 Core(s), 16 Logical Processor(s) and 32 GB memory installed.

[Sahil.Chawla]

Hi there,

Could you try enabling "Use Software Rendering" by going into Bridge's Preferences > Advanced menu and let us know if it lowers the CPU usage?

Regards,
Sahil

[Eigil Skovgaard]

Hi Sahil and others,

I enabled "Use Software Rendering", but that apparently has no effect on this problem.

As I write this - Bridge has been climbing uphill for more than half an hour without "known" activity from me. For the same time I have been editing the same image in ACR - have opened it in Photoshop - an returned to ACR a couple of times while Bridge has been pointing at that same image.

See attached screen print form task manager - 8,5 percent og total 9.

[Sahil.Chawla]

Could you please try resetting the preferences of Bridge and let us know if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

[Eigil Skovgaard]

Yesterday I purged the cache. Could not reach the Reset Preferences dialog with Alt-Ctrl-Shift as described for this. Bridge ignore this key combination and starts as usual. The purge obviously didn't help either. For some reason Bridge is running buzy after an hour or so with normal editing in ACR and Photoshop.

Right now 8.7 percent of 9 CPU usage.

I can't figure out what initiates this constant high level. When I open a raw file in ACR the buzy run stops - until I return to Bridge.

[Anisha Gupta]

Hi @Eigil Skovgaard 

Thank you for the feedback. We are sorry to hear about the issue.

Could you please share the following with us:

1. Bridge & Photoshop version you are using.

2. System configuration

3. Thumbnail quality & Preview generation settings.

Please share the sample files on which you are observing the issue at sharewithbr@adobe.com 

Thanks,

Bridge Team

[Eigil Skovgaard]

Hi Anisha,

I always use the latest versions of Bridge and Photoshop.

Current Bridge version on my system is 11.1.1.185, and Photoshop 23.0.0.

Attached is DxDiag.txt for your request #2.

Could you specify exactly from where I get the information for #3. Thumbnails in Preferences doesn't tell much about settings. 

Actually I am not sure if the problem still exists or I have entered a dayly routine where it just isn't provoked. Lately I haven't noticed the same situations of buzy run as earlier. That could be because I have ended a major task with working through all raw and tif images for a number of years - new proxies and thumbs had to be created all the time, probably an unusually demanding process (?)

Best,

Eigil