Loupe Movement "Sticky" or "Jerky"

[Wes Duenkel]

Loupe movement in Bridge is "sticky" or "jercky." When using the mouse OR the trackpad, the speed of the curser needs to reach a certain level before the loupe will move. Once it does, it "jumps" too far.
There is some kind of bug or issue with the loupe where it ignores low speed mouse moements or something. This makes the loupe view less useful.

This has been an issue for at least a version or two.

To test:

1) Select an image (more than one helps to exaggerate the issue).

2) Enable lopue by clicking once in image

3) Try to move loupe slowly.

4) Notice nothing happens until you move cursor faster. Then it jumps too far.

Video attached.

Please address this.

Bridge 14.0.1.137, 2023 Macbook Pro with M2,  Mac OS 14.1.2

[Wes Duenkel]

This is still an issue with Bridge BETA 14.0.2.150.

[krnirmalkr]

Hi,

Thank you for the feedback.

Could you let us know if you are using software or hardware rendering so we can understand this issue better?

Please check this by going to Preferences dialog -> Advance tab -> Use Software Rendering (is it enabled or disabled)?

Regards,
Bridge Team

[Wes Duenkel]

The behavior is the same regardless of the setting. 

[Wes Duenkel]

This is still a problem with 14.0.2.191. Using the trackpad is the same behavior.

[luboi56689613]

same problem here... (Bridge v 14.0.3.200 , Software Rendering setting has no effect on this)

*last working version (which I am using) is 12.0.4.286 since then, mouse movement when using loupe is not smooth

[Wes Duenkel]

Ah-hah! That's good to know. Hopefully Adobe will fix this.

...not holding my breath.

[Wes Duenkel]

IT's been at least FIVE MONTHS. This is STILL an issue with 14.1.257. How long is it supposed to be to fix this?!?

[Wes Duenkel]

This is STILL an issue with 14.1.1.271 BETA!!! What the hell is going on?

[luboi56689613]

Hi, It's now maybe 2 or 3 years since I have this issue (last version of Bridge that I am using - for this reason - is 2022), so - I don't think Adobe is giving this priority, maybe not even aware of it (it's not very often people complain about it when I did google search...) It would be nice but I don't expect fix anytime soon - they probably need to change the whole "zoom in" engine, as they're not fixing the issue in current one 😕 Maybe we (as in - many frustrated people :)) need to contact the support directly