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Main page freezes with pop-up message

New Here ,
Mar 18, 2022 Mar 18, 2022

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I am experiencing this same problem like last year where the screen freezes because a pop-up appears saying "the operation could not be completed" and when restarting Bridge the same message appears right away. I have had this same issue last year for several months and stopped using it..

 

TOPICS
Crash or freeze , Problem or error

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Adobe Employee ,
Mar 21, 2022 Mar 21, 2022

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Hi there,

 

We're sorry to hear about the error you see in Adobe Bridge. Let's make it right.

Which exact version of Bridge (Bridge>About Bridge) are you running? What is your system specification?

Can you please let us know the steps you are doing in Bridge causing this error?

Did you remove an external hard drive that might be listed in favorites?

Please uninstall Bridge, Reboot and Re-Install the latest version and try and see if it helps.

 

Let us know how it goes.

 

Regards

Ranjisha

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People's Champ ,
Mar 22, 2022 Mar 22, 2022

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Several thing

s can cause this

 

OS system drivers, app issues with windows registry

 

You can try running a system check SFC/ Scannow from a elevsted windows command prompt.

Also Try R-click "run as administrator" at Bridge icon properties

 

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