Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Media Cache Directory in Bridge CC 2018 - Changing has no effect

Community Beginner ,
Nov 12, 2017 Nov 12, 2017

Hello,

I have a special SSD just to hold Cache Files and wanted to change / move cache directory to that SSD.

So, I change in all CC2018 Products the Standard Path "C:\Users\mhess\AppData\Roaming\Adobe\Common\Media Cache Files" to this SSD.

-> No effect, System builds the cache files in the old directory (at least for Bridge CC 2018)

2.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 13, 2017 Nov 13, 2017

Hi scubamedia,

Can you please check in Adobe Bridge preferences if the path has been updated to the new location.

If no, can you please try changing again and press OK on the preference dialog.

Please let us know if you face the issue again.

Regards,

Abhishek Seth.

Translate
Adobe Employee ,
Nov 13, 2017 Nov 13, 2017

Hi scubamedia,

Can you please check in Adobe Bridge preferences if the path has been updated to the new location.

If no, can you please try changing again and press OK on the preference dialog.

Please let us know if you face the issue again.

Regards,

Abhishek Seth.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 22, 2017 Nov 22, 2017

After restart it works now - Bridge cache files are now on the designated drive and folder! Thanks.

However I am experiencing now two other problems in Premiere Pro perhaps also related to the same topic 🙂

In "File Import Dialog" I am experiencing "application hangs" where I have to stop primiere pro and restart it.

In Premiere, everytime when I am opening a project the preview icons / pictures of the media are re-created -> normal? Takes a long time...

Background:

In the preferences/media cache I set the Media Cache File Folder for Premiere Pro also to a separate very fast NVME SSD.

e.g. "T:\users\Name\Appdata\Roaming\Adobe\Common" - where it created a subfolder "Media Cache Files"

However in both folder listed there are current files:

T:\users\Name\Appdata\Roaming\Adobe\Common\Media Cache Files

and

C:\users\Name\Appdata\Roaming\Adobe\Common\Media Cache Files

same for the subfolder "Media Cache".

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 15, 2018 Oct 15, 2018
LATEST

Hi All,

We have released a new version of Adobe Bridge (CC 2019) on 15th October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application.

This Bridge update contains support for managing media cache files (https://helpx.adobe.com/bridge/using/media-cache.html).

Please check following link to know about all new features in Adobe Bridge CC 2019 - https://helpx.adobe.com/bridge/using/whats-new.html

You may need to update the Creative Cloud application and restart your computer to see the updated installer.

Thanks,

Varun Varshney

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines