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Memory Leak in Bridge 12.0.1 (macOS Monterey 12.2.1)

New Here ,
Feb 24, 2022 Feb 24, 2022

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Several times in the last few weeks, Bridge has halted my computer using in the hundreds of gigabytes of memory.

 

Bridge version: 12.0.1.246

 

My computer:

MacOS 12.2.1

iMac (Retina 5K, 27-inch, 2020)

Processor 3.6 GHz 10-core intel core i9

Memory 72 GB 2133 MHz DDR4

Graphics AMD Radeon Pro 5700 XT 16 GB

 

 

{Title edited by Moderator }

TOPICS
Bug , Crash or freeze , Performance , Problem or error

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Adobe Employee ,
Feb 24, 2022 Feb 24, 2022

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Hi there,

 

We're sorry to hear about the high memory usage issue in Adobe Bridge. What is the Bridge workflow you were performing that caused a sudden jump in memory? (any details about the type of assets, type of operations in Bridge, a screen recording if possible as well would be beneficial)

Since when is it happening? Did you try any troubleshooting steps?
Try resetting your Bridge preferences: https://helpx.adobe.com/bridge/kb/resetting-bridge-preferences-using-command.html.

If the issue persists, uninstall the app, re-download it and install it again.

 

Let us know if this helps.

Thanks.

Ranjisha

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New Here ,
Feb 24, 2022 Feb 24, 2022

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My assets are mainly PSDs and pngs. The problem occurs when I leave my computer idle for awhile.

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Adobe Employee ,
Feb 28, 2022 Feb 28, 2022

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Thanks for the info. Could you please confirm if you tried the steps mentioned earlier?

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New Here ,
Feb 28, 2022 Feb 28, 2022

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Oddly enough, that key command does not appear to do anything on my installation of Bridge.

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Adobe Employee ,
Feb 28, 2022 Feb 28, 2022

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Can you please try re-installing the app once?

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New Here ,
Feb 28, 2022 Feb 28, 2022

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LATEST
Hi, I've uninstalled and reinstalled and I'll let you know if the leak
continues or not.

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