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Metadata is sometimes deleted when assigning keywords

Explorer ,
Apr 13, 2022 Apr 13, 2022

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SOmetimes when applying Assigned Keywords to multiple files, almast all metadata in the selected files gets nuked (Caption, Location, Copyright etc.) and only a few keywords assigned remains. This happens sporadically. Doing a purge doens reveal/redisplay the lost metadata, they truly are gone.

 

It happens in Bridge 2021 and 2022, running Mojave and Catalina (various versions). I've tried to reset pref's as well, no change.

 

Kind of unsettling that metadata just gets nuked like this, the only solution so far is to not use Bridge, but Photo Mechanic instead.

 

Any solutions or suggestions here in community-land?

 

All the best

Michael

TOPICS
Bug , Keywords , Metadata , Problem or error

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Community Expert ,
Apr 13, 2022 Apr 13, 2022

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What kind of files and how are you assigning keywords- keyword panel of File Info?

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Explorer ,
Apr 13, 2022 Apr 13, 2022

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TIFF files, using the Keywords panel

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Community Expert ,
Apr 14, 2022 Apr 14, 2022

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Can you post screenshots of the File Info window, Raw data section, before and after?

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Explorer ,
Apr 14, 2022 Apr 14, 2022

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This metadata deletion only happens sometimes. I tried to reproduce for more than an hour without any success. But when it's most unfortunate, it happens 😕

 

I've now completely uninstalled and reinstalled Bridge, totally clean keyword list, so maybe the fresh start will help [fingerrs crossed]

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