Metadata missing in Bridge CC 2019

[rabt22067815]

Since updating to Bridge CC 2019 from Bridge CC 2018, I have discovered that some metadata fields - specifically the DateTimeOriginal and GPS data fields - are showing as blank in CC 2019, despite still being visible in 2018.

There is a possibility that somewhere in my recent uses of third party apps, like picasa, I have inadvertently wiped this information, but the presence of the info in CC 2018 suggests that either CC 2018 has a cache of metadata that is not being written to the files or xmp sidecars, OR that the information is there, and CC 2019 just fails to read it.

Can anyone confirm whether there is such a cache, and whether I can use some option to write that cache to my files?

Or, alternatively, if there is an option in CC 2019 to force it to re-read from XMP sidecars?

[jbm007]

reset your preferences, clear your cache in Bridge CC2019 and see if you get it to clear up.

Nom there is not a setting to reread XMP sidecars

[Lumigraphics]

There is no such thing as reread, Bridge access the sidecar files anytime you load a file having one. You can try purging the cache to see if that helps.

XMP sidecars are just text files, any text editor can open them so you can see what's actually there.

[rabt22067815]

It looks like the discrepancy was a cache issue for Bridge 2018 - but the real cause of my data loss was Picasa's "write face tags" command. I guess I'll have to try Lightroom for face tagging again, and hope it doesn't mess up my keywords like it did last time.

Thanks for the suggestions.