MP4 thumbnails from my Sony Video Camera not worki... - Adobe Product Community - 12066181

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kbiedny

New Here ,

MP4s from my go pro have thumbnails and work fine, but those from my Sony video Camera only show an icon. I've tried setting associations in preference and purging cache - no luck....suggestions?

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kbiedny AUTHOR

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I think I have my question backwards - it's the GoPro footage that is not showing thumbnails....either way, both are MP4, how do I fix?

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