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Need to completely reset Bridge

New Here ,
May 11, 2017 May 11, 2017

Hello,

So the title pretty much explains it all, I would like to completely reset all of the information in Bridge, so the ratings, keywords, everything.

The situation is that the company I am working for has used bridge in the past but had no real grasp on a organization, so there are hundreds of keywords that are just not needed. I would love a clean start on this program so that my current team and I can plan this correctly.

PLEASE HELP!

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correct answers 1 Correct answer

Adobe Employee , May 11, 2017 May 11, 2017

Hi,

Please use the instructions in section "Reset preferences, reset the default workspace, and purge the cache" on webpage

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

Thanks,

Deepak Gupta

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Adobe Employee ,
May 11, 2017 May 11, 2017

Hi,

Please use the instructions in section "Reset preferences, reset the default workspace, and purge the cache" on webpage

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

Thanks,

Deepak Gupta

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New Here ,
May 12, 2017 May 12, 2017

Thank you for your reply but that didn't work, all keywords, labels, etc are all still there. I need to trash all that information to start from new, how can I do this?

I got desperate yesterday and tried to manually remove keywords from photos and there back this morning!

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Adobe Employee ,
May 12, 2017 May 12, 2017

Hi,

Are you on Mac or Windows? What is your OS information?

Thanks,

Deepak Gupta

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New Here ,
May 15, 2017 May 15, 2017
LATEST

Deepak,

I am operating on windows, using windows 10, and all of my adobe products are CC the most up to date

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