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New Bridge 2023 on Ventura OS

Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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My bridge 2023 the file open is greyed out. Also it is not seeing png files. Please help. 

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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So kglad is there a solution to this problem?  

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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yes, wait until adobe releases apps compatible with ventura, though your issue with bridge might be fixable by resetting your preferences.

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Can you please let me know which preferences to reset. I looked at them but wasn't sure and didn't want to make things worse. Thanks so much for your help 

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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Thanks for your help 

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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you're welcome.  is this problem now resolved?

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Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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No. I had to walk away for a bit. It's my laptop. I didn't update my desktop operating system and when I updated PS everything is still working well. I'm not going to update that one for awhile 

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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Hi @fijigirlann 

 

The "Open" is to open a file. For example, if you have an image selected in the Content Panel, you can "Open" it via the "open in the File menu. That's all it does. You can also double-click the same file and get the same results.

 

HTH

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