• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

New Folder Icon Not Clickable in Bridge

New Here ,
Jul 20, 2022 Jul 20, 2022

Copy link to clipboard

Copied

The "New Folder" icon at the top right hand section of bridge has suddenly showed up as a faint outline and is no longer clickable.  Ctl + Shft + N doesn't work either and when I go to File on the navigation bar the "New Folder" link is greyed out.

How can I restore the New Folder functionality?

TOPICS
Performance , Problem or error

Views

16

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 21, 2022 Jul 21, 2022

Copy link to clipboard

Copied

LATEST

Hi Kirk,

 

It's possible that you are on a device that doesn't let you have access to creating files in that area. Because you said "Ctl," I assume you're on a PC. If on a Mac, you'd have said "Command."

 

I'm not a PC person, but I know they've adopted some of the protection aspects of Macs where you have to OK permission for an application to access external drives, etc. To test this, go to a place where you have your images stored and see if the folder icon works. If it does work, that means you have to do what's necessary to let Bridge have access to that other location. 

 

Because I'm a Mac guy, I do not know how to guide you on how to provide permission for Bridge.

 

I hope that makes sense. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines