No Images in PDF exported from Bridge

[MarkGilvey]

I made a custom contact sheet. I did drag images into the spaces provided within Bridge. I exported to PDF by clicking the button to do so but no images appear in the exported PDF.

[Abhishek.Seth]

Hi,

Can you please let us know what file formats you are using to convert to PDF.

Also , can you please purge cache for these files and try again.

Please let us know if the issue persists.

Regards,

Abhishek Seth

[MarkGilvey]

I am placing sRGB JPEG files into the PDF. Their file dimensions are about 60" but I also tried files that were only about 2000px on the longest side and got the same result. I followed @norman.sanders instructions and instead of a completely blank PDF, now it is starting to work but only printed the footer, just the footer only. Not the header or the images with titles.

Still not working.

[MarkGilvey]

Below you will see screen captures of each of three output settings I made while trying to get this to work. The name of the output setting is highlighted in blue and I attached it as you requested.

1. The pdf produced only contained the footer. The footer in this version has my copyright and URL listed plus page number.

2. This output almost completely worked. The pdf contained all images, image titles, and footer but the MARK GILVEY FINE ART PHOTOGRAPHY in red in the header did not show up in the PDF.

3, The pdf produced only contained the footer. The footer in this version only has my copyright and plus page number.

XML TEMPLATES

I couldn't find a way to attach the files so I had to copy/paste. All these templates are referenced in the blue highlighted template selections within each of the screen shots shown above.

FILE NAME: MGFAP Etsy 8.xml

<?xml version="1.0" encoding="utf-8"?>

<template>

  <data key="BridgeOutputTemplateVersion" value="8.0"/>

  <data key="template" value="MGFAP Etsy 8"/>

  <data key="templateIcon" value="CustomTemplate"/>

  <data key="pageUnit" value="inches"/>

  <data key="pagePreset" value="U.S. Paper"/>

  <data key="pageSize" value="Letter"/>

  <data key="pageWidth" value="612.00"/>

  <data key="pageHeight" value="792.00"/>

  <data key="pageBackgroundFontColor" value="16777215"/>

  <data key="pagePortrait" value="1"/>

  <data key="pageLandscape" value="0"/>

  <data key="pdfPreset" value="300"/>

  <data key="imagePlacement" value="Row"/>

  <data key="pageColumns" value="2"/>

  <data key="pageRows" value="4"/>

  <data key="jpegQualitySlider" value="12"/>

  <data key="hasUseAutoSpacing" value="0"/>

  <data key="minHorizontalSpacing" value="0.00"/>

  <data key="maxHorizontalSpacing" value="528.00"/>

  <data key="horizontalSpacing" value="20.00"/>

  <data key="minVerticalSpacing" value="0.00"/>

  <data key="maxVerticalSpacing" value="222.00"/>

  <data key="verticalSpacing" value="20.00"/>

  <data key="minHorizontalSize" value="18.00"/>

  <data key="maxHorizontalSize" value="282.00"/>

  <data key="horizontalSize" value="272.00"/>

  <data key="minVerticalSize" value="18.00"/>

  <data key="maxVerticalSize" value="184.00"/>

  <data key="verticalSize" value="170.00"/>

  <data key="hasFileName" value="1"/>

  <data key="hasExtension" value="1"/>

  <data key="pageNumberLocation" value="FooterRight"/>

  <data key="hasPageNumber" value="1"/>

  <data key="pageNumberFontFamily_display" value="Futura"/>

  <data key="pageNumberFontFamily" value="Futura"/>

  <data key="pageNumberFontFace_display" value="Bold"/>

  <data key="pageNumberFontFace" value="Bold"/>

  <data key="pageNumberFontSize" value="8"/>

  <data key="pageNumberFontColor" value="0"/>

  <data key="fileNameFontFamily_display" value="Futura BT"/>

  <data key="fileNameFontFamily" value="Futura BT"/>

  <data key="fileNameFontFace_display" value="Bold"/>

  <data key="fileNameFontFace" value="Bold"/>

  <data key="fileNameFontSize" value="8"/>

  <data key="fileNameFontColor" value="0"/>

  <data key="leftMargin" value="36.00"/>

  <data key="rightMargin" value="12.00"/>

  <data key="leftRightLinkIconState" value="0"/>

  <data key="topMargin" value="12.00"/>

  <data key="bottomMargin" value="12.00"/>

  <data key="topBottomLinkIconState" value="0"/>

  <data key="hasFullScreen" value="0"/>

  <data key="hasAdvance" value="0"/>

  <data key="advanceSeconds" value="1"/>

  <data key="hasLoop" value="0"/>

  <data key="playbackTransition" value="None"/>

  <data key="playbackDirection" value=""/>

  <data key="playbackSpeed" value="Fast"/>

  <data key="hasHeader" value="1"/>

  <data key="hasFooter" value="1"/>

  <data key="headerText" value="MARK GILVEY FINE ART PHOTOGRAPHY"/>

  <data key="headerFontFamily_display" value="Penumbra MM"/>

  <data key="headerFontFamily" value="Penumbra MM"/>

  <data key="headerFontFace_display" value="Regular"/>

  <data key="headerFontFace" value="Regular"/>

  <data key="headerFontSize" value="12"/>

  <data key="headerFontColor" value="16449798"/>

  <data key="headerAlignment" value="Right"/>

  <data key="headerSize" value="15.12"/>

  <data key="headerDLWidth" value="0"/>

  <data key="headerDLFontColor" value="0"/>

  <data key="footerText" value="© 2017 Mark Gilvey All rights reserved."/>

  <data key="footerFontFamily_display" value="Futura"/>

  <data key="footerFontFamily" value="Futura"/>

  <data key="footerFontFace_display" value="Light"/>

  <data key="footerFontFace" value="Light"/>

  <data key="footerFontColor" value="0"/>

  <data key="footerAlignment" value="Center"/>

  <data key="footerSize" value="15.12"/>

  <data key="footerFontSize" value="8"/>

  <data key="footerDLWidth" value="1"/>

  <data key="footerDLFontColor" value="16449798"/>

  <data key="hasRotate" value="0"/>

  <data key="hasRepeatPerPage" value="0"/>

  <data key="hasWatermark" value="0"/>

  <data key="hasTextWatermark" value="0"/>

  <data key="hasImageWatermark" value="0"/>

  <data key="watermarkOpacity" value="100"/>

  <data key="watermarkImageScale" value="100"/>

  <data key="wmHMargin" value="0"/>

  <data key="wmVMargin" value="0"/>

  <data key="wmRotation" value="0"/>

  <data key="watermarkText" value=""/>

  <data key="wmImagePath" value=""/>

  <data key="wmPlacement" value="Foreground"/>

  <data key="wmImagePosition" value="TopLeft"/>

  <data key="watermarkFontFamily_display" value="Arial"/>

  <data key="watermarkFontFamily" value="Arial"/>

  <data key="watermarkFontFace_display" value="Regular"/>

  <data key="watermarkFontFace" value="Regular"/>

  <data key="watermarkFontSize" value="12"/>

  <data key="watermarkFontColor" value="0"/>

</template>

FILE NAME: MGFAP Etsy 8b.xml

<?xml version="1.0" encoding="utf-8"?>

<template>

  <data key="BridgeOutputTemplateVersion" value="8.0"/>

  <data key="template" value="MGFAP Etsy 8b"/>

  <data key="templateIcon" value="CustomTemplate"/>

  <data key="pageUnit" value="inches"/>

  <data key="pagePreset" value="U.S. Paper"/>

  <data key="pageSize" value="Letter"/>

  <data key="pageWidth" value="612.00"/>

  <data key="pageHeight" value="792.00"/>

  <data key="pageBackgroundFontColor" value="16777215"/>

  <data key="pagePortrait" value="1"/>

  <data key="pageLandscape" value="0"/>

  <data key="pdfPreset" value="300"/>

  <data key="imagePlacement" value="Row"/>

  <data key="pageColumns" value="2"/>

  <data key="pageRows" value="4"/>

  <data key="jpegQualitySlider" value="12"/>

  <data key="hasUseAutoSpacing" value="0"/>

  <data key="minHorizontalSpacing" value="0.00"/>

  <data key="maxHorizontalSpacing" value="528.00"/>

  <data key="horizontalSpacing" value="2.00"/>

  <data key="minVerticalSpacing" value="0.00"/>

  <data key="maxVerticalSpacing" value="222.00"/>

  <data key="verticalSpacing" value="5.00"/>

  <data key="minHorizontalSize" value="18.00"/>

  <data key="maxHorizontalSize" value="282.00"/>

  <data key="horizontalSize" value="282.00"/>

  <data key="minVerticalSize" value="18.00"/>

  <data key="maxVerticalSize" value="184.00"/>

  <data key="verticalSize" value="181.00"/>

  <data key="hasFileName" value="1"/>

  <data key="hasExtension" value="1"/>

  <data key="pageNumberLocation" value="FooterRight"/>

  <data key="hasPageNumber" value="1"/>

  <data key="pageNumberFontFamily_display" value="Futura"/>

  <data key="pageNumberFontFamily" value="Futura"/>

  <data key="pageNumberFontFace_display" value="Bold"/>

  <data key="pageNumberFontFace" value="Bold"/>

  <data key="pageNumberFontSize" value="8"/>

  <data key="pageNumberFontColor" value="0"/>

  <data key="fileNameFontFamily_display" value="Futura BT"/>

  <data key="fileNameFontFamily" value="Futura BT"/>

  <data key="fileNameFontFace_display" value="Light"/>

  <data key="fileNameFontFace" value="Light"/>

  <data key="fileNameFontSize" value="6"/>

  <data key="fileNameFontColor" value="0"/>

  <data key="leftMargin" value="36.00"/>

  <data key="rightMargin" value="12.00"/>

  <data key="leftRightLinkIconState" value="0"/>

  <data key="topMargin" value="12.00"/>

  <data key="bottomMargin" value="12.00"/>

  <data key="topBottomLinkIconState" value="0"/>

  <data key="hasFullScreen" value="0"/>

  <data key="hasAdvance" value="0"/>

  <data key="advanceSeconds" value="1"/>

  <data key="hasLoop" value="0"/>

  <data key="playbackTransition" value="None"/>

  <data key="playbackDirection" value=""/>

  <data key="playbackSpeed" value="Fast"/>

  <data key="hasHeader" value="1"/>

  <data key="hasFooter" value="1"/>

  <data key="headerText" value="MARK GILVEY FINE ART PHOTOGRAPHY"/>

  <data key="headerFontFamily_display" value="Penumbra MM"/>

  <data key="headerFontFamily" value="Penumbra MM"/>

  <data key="headerFontFace_display" value="Regular"/>

  <data key="headerFontFace" value="Regular"/>

  <data key="headerFontSize" value="12"/>

  <data key="headerFontColor" value="16449798"/>

  <data key="headerAlignment" value="Right"/>

  <data key="headerSize" value="15.12"/>

  <data key="headerDLWidth" value="0"/>

  <data key="headerDLFontColor" value="0"/>

  <data key="footerText" value="© 2017 Mark Gilvey All rights reserved."/>

  <data key="footerFontFamily_display" value="Futura"/>

  <data key="footerFontFamily" value="Futura"/>

  <data key="footerFontFace_display" value="Light"/>

  <data key="footerFontFace" value="Light"/>

  <data key="footerFontColor" value="0"/>

  <data key="footerAlignment" value="Center"/>

  <data key="footerSize" value="15.12"/>

  <data key="footerFontSize" value="8"/>

  <data key="footerDLWidth" value="1"/>

  <data key="footerDLFontColor" value="16449798"/>

  <data key="hasRotate" value="0"/>

  <data key="hasRepeatPerPage" value="0"/>

  <data key="hasWatermark" value="0"/>

  <data key="hasTextWatermark" value="0"/>

  <data key="hasImageWatermark" value="0"/>

  <data key="watermarkOpacity" value="100"/>

  <data key="watermarkImageScale" value="100"/>

  <data key="wmHMargin" value="0"/>

  <data key="wmVMargin" value="0"/>

  <data key="wmRotation" value="0"/>

  <data key="watermarkText" value=""/>

  <data key="wmImagePath" value=""/>

  <data key="wmPlacement" value="Foreground"/>

  <data key="wmImagePosition" value="TopLeft"/>

  <data key="watermarkFontFamily_display" value="Arial"/>

  <data key="watermarkFontFamily" value="Arial"/>

  <data key="watermarkFontFace_display" value="Regular"/>

  <data key="watermarkFontFace" value="Regular"/>

  <data key="watermarkFontSize" value="12"/>

  <data key="watermarkFontColor" value="0"/>

</template>

FILE NAME: 8 Up MGFAP Etsy.xml

<?xml version="1.0" encoding="utf-8"?>

<template>

  <data key="BridgeOutputTemplateVersion" value="8.0"/>

  <data key="template" value="8 Up MGFAP Etsy"/>

  <data key="templateIcon" value="CustomTemplate"/>

  <data key="pageUnit" value="inches"/>

  <data key="pagePreset" value="U.S. Paper"/>

  <data key="pageSize" value="Letter"/>

  <data key="pageWidth" value="612.00"/>

  <data key="pageHeight" value="792.00"/>

  <data key="pageBackgroundFontColor" value="16777215"/>

  <data key="pagePortrait" value="1"/>

  <data key="pageLandscape" value="0"/>

  <data key="pdfPreset" value="300"/>

  <data key="imagePlacement" value="Row"/>

  <data key="pageColumns" value="2"/>

  <data key="pageRows" value="4"/>

  <data key="jpegQualitySlider" value="12"/>

  <data key="hasUseAutoSpacing" value="0"/>

  <data key="minHorizontalSpacing" value="0.00"/>

  <data key="maxHorizontalSpacing" value="528.00"/>

  <data key="horizontalSpacing" value="2.00"/>

  <data key="minVerticalSpacing" value="0.00"/>

  <data key="maxVerticalSpacing" value="222.00"/>

  <data key="verticalSpacing" value="5.00"/>

  <data key="minHorizontalSize" value="0.00"/>

  <data key="maxHorizontalSize" value="282.00"/>

  <data key="horizontalSize" value="282.00"/>

  <data key="minVerticalSize" value="18.00"/>

  <data key="maxVerticalSize" value="185.00"/>

  <data key="verticalSize" value="181.00"/>

  <data key="hasFileName" value="1"/>

  <data key="hasExtension" value="1"/>

  <data key="pageNumberLocation" value="FooterRight"/>

  <data key="hasPageNumber" value="1"/>

  <data key="pageNumberFontFamily_display" value="Futura"/>

  <data key="pageNumberFontFamily" value="Futura"/>

  <data key="pageNumberFontFace_display" value="Bold"/>

  <data key="pageNumberFontFace" value="Bold"/>

  <data key="pageNumberFontSize" value="8"/>

  <data key="pageNumberFontColor" value="0"/>

  <data key="fileNameFontFamily_display" value="Futura BT"/>

  <data key="fileNameFontFamily" value="Futura BT"/>

  <data key="fileNameFontFace_display" value="Light"/>

  <data key="fileNameFontFace" value="Light"/>

  <data key="fileNameFontSize" value="6"/>

  <data key="fileNameFontColor" value="0"/>

  <data key="leftMargin" value="36.00"/>

  <data key="rightMargin" value="12.00"/>

  <data key="leftRightLinkIconState" value="0"/>

  <data key="topMargin" value="12.00"/>

  <data key="bottomMargin" value="12.00"/>

  <data key="topBottomLinkIconState" value="0"/>

  <data key="hasFullScreen" value="0"/>

  <data key="hasAdvance" value="0"/>

  <data key="advanceSeconds" value="1"/>

  <data key="hasLoop" value="0"/>

  <data key="playbackTransition" value="None"/>

  <data key="playbackDirection" value=""/>

  <data key="playbackSpeed" value="Fast"/>

  <data key="hasHeader" value="1"/>

  <data key="hasFooter" value="1"/>

  <data key="headerText" value="MARK GILVEY FINE ART PHOTOGRAPHY"/>

  <data key="headerFontFamily_display" value="Penumbra MM"/>

  <data key="headerFontFamily" value="Penumbra MM"/>

  <data key="headerFontFace_display" value="Regular"/>

  <data key="headerFontFace" value="Regular"/>

  <data key="headerFontSize" value="12"/>

  <data key="headerFontColor" value="16449798"/>

  <data key="headerAlignment" value="Right"/>

  <data key="headerSize" value="15.12"/>

  <data key="headerDLWidth" value="0"/>

  <data key="headerDLFontColor" value="0"/>

  <data key="footerText" value="© 2017 Mark Gilvey All rights reserved. | mgfineartphoto.etsy.com"/>

  <data key="footerFontFamily_display" value="Futura"/>

  <data key="footerFontFamily" value="Futura"/>

  <data key="footerFontFace_display" value="Light"/>

  <data key="footerFontFace" value="Light"/>

  <data key="footerFontColor" value="0"/>

  <data key="footerAlignment" value="Center"/>

  <data key="footerSize" value="15.12"/>

  <data key="footerFontSize" value="8"/>

  <data key="footerDLWidth" value="1"/>

  <data key="footerDLFontColor" value="16449798"/>

  <data key="hasRotate" value="0"/>

  <data key="hasRepeatPerPage" value="0"/>

  <data key="hasWatermark" value="0"/>

  <data key="hasTextWatermark" value="0"/>

  <data key="hasImageWatermark" value="0"/>

  <data key="watermarkOpacity" value="100"/>

  <data key="watermarkImageScale" value="100"/>

  <data key="wmHMargin" value="0"/>

  <data key="wmVMargin" value="0"/>

  <data key="wmRotation" value="0"/>

  <data key="watermarkText" value=""/>

  <data key="wmImagePath" value=""/>

  <data key="wmPlacement" value="Foreground"/>

  <data key="wmImagePosition" value="TopLeft"/>

  <data key="watermarkFontFamily_display" value="Arial"/>

  <data key="watermarkFontFamily" value="Arial"/>

  <data key="watermarkFontFace_display" value="Regular"/>

  <data key="watermarkFontFace" value="Regular"/>

  <data key="watermarkFontSize" value="12"/>

  <data key="watermarkFontColor" value="0"/>

</template>

[Norman Sanders · Accepted solution]

I just ran a Contact Sheet test consisting of images that were 8 and 16 bit, jpg and pdf, RGB and LAB images. It ran without a hitch. You may want to consider Resetting Bridge Preferences.

1. Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.
2. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

[jbm007]

Same here no issues with export.

What type ans size image are you exporting? and is it 8,16,24, 32 bit

[MarkGilvey]

I gave this a shot and it was one step in the right direction, better than nothing but still not the goal. instead of a completely blank PDF, now it is starting to work but only printed the footer, just the footer only. Not the header or the images with titles.