No JPG Export in Version 11.0.2 - error message "file type not supported"

[Anja T.]

Hi!

I'm o windows 10 a try to export a JPG with 4 MB to a smaller size - from JPG to JPG. But I always get an error message: "File type not supported".

This is how I did it: I rightclick on the image > export in > custom export > same file location, create a unique name, size 1080px / 72dpi. Export panel is open.

But the export doesn't start and I get the error message "File type not supported". I cannot believe that JPG ist not supported.

Can anyone help, please?

[melissapiccone]

Try this thread:

https://community.adobe.com/t5/bridge/export-doesn-t-work-on-the-latest-version-of-bridge/m-p/117789...

[Anja T.]

I already did and commented there, but it did not help. My case is different. 

[Anja T.]

I just noticed that the export works when I work with "scale size". But it does not work with exact pixel sizes.