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No preview of .MOV Data in Bridge CC 2019

Explorer ,
Dec 05, 2018 Dec 05, 2018

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Hello,

So I have a recent problem with Adobe Bridge:

Yesterday I was working on some raw .MOV Data and everything worked fine. Today I opened up Bridge and it didn’t show a preview anymore.

Note that it was different .MOV Data than yesterday! New importet to the iMac. But there’s no difference to the other files.

Some facts:

I work on an iMac 10.14.1

Adobe Bridge 2019 and Camera RAW are up to date

Quick Time is installed

I already tried clearing the Bridge cache and restart the App

Any other ideas what could cause this problem now?

I can still open the videos with other apps, just the preview in Bridge is not working anymore.

Best regards

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Participant ,
Dec 12, 2018 Dec 12, 2018

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Same problem here. No video files will preview.

Working in 10.13 on an older MacBook (16 GB RAM). Everything on my system is up-to-date. Purging the cache and restarting had no effect.

Video files preview correctly in Bridge CS6, in the finder, and in CC 2019 media apps (such as Premiere Pro).

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