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No puedo ver RAW en Bridge porque no funcionan más

New Here ,
Mar 31, 2022 Mar 31, 2022

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Intento previsualizar RAW en Bridge y por alguna razón las imágenes se vuelven blancas con lineas de colores o la misma toma se "rompe", se desfasan los colores y no se puede utilizar en ninguna otra app (ni photoshop, lightroom, bridge e incluso capture one) 

TOPICS
Bug , Camera RAW , Image processor , Problem or error

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Adobe Employee ,
Apr 04, 2022 Apr 04, 2022

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Hi there,

 

Sorry to see that you are getting colored lines in the image preview of Adobe bridge. We're here to help.

Could you please share your system specifications (including monitor information) and the Bridge version you are using? Do you see these lines on a particular file format or all file formats? Would you mind sharing your workflow? Since when are you noticing this? Did you try any troubleshooting steps?

Try resetting Bridge preferences if not done yet;

Steps: Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and click OK.

 

 

Let us know how it goes.

 

Thanks.

Ranjisha

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Adobe Employee ,
Apr 12, 2022 Apr 12, 2022

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Hi lu_delSol,

Thank you for your feedback.

Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com 

Regards,

BridgeTeam

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