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NOT OPEN FILE CR2

New Here ,
Oct 20, 2020 Oct 20, 2020

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Buonasera ho problemi ad aprere i file cr2, hoi anche formattato il Mac da zero a non ho risolto nulla, sono fermo con il lavoro !!!!

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Hi

Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries:

  1. Machine configuration, Bridge and Camera Raw version
  2. Steps to reproduce the issue and screen recording / screenshots
  3. What is the result when you are tying to open cr2 files in Camera Raw. Is the option to open Camera Raw is disabled or file is not opening up in Camera Raw or any other result
  4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
  5. Bridge logs (add logs)
    1. MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    2. WIN - %appdata%\Roaming\Adobe\Bridge 2021

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