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not possible to view photos

New Here ,
Oct 18, 2019 Oct 18, 2019

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Hello

I have a problem to view photos. The folder displays a padlock. Can you give me a solution.

Thanks for your help.

 

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Community Expert ,
Oct 18, 2019 Oct 18, 2019

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What operating system and version of Bridge? Where is the folder located? Do you have permission to access that folder?

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New Here ,
Oct 18, 2019 Oct 18, 2019

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The version of bridge 2019 is 9.1.0.338, it's windows 10 professional. The folder is located in my camera that is connected to the computer with a usb cable. the status of my sd card is in full access permission. 

Best regards

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New Here ,
Oct 19, 2019 Oct 19, 2019

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Hello,

thanks for your help. I find a solution to my problem. It was my camera that protected my sd card. I bought a card reader and now i have no problem.

Best regards.

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