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On disk full, Bridge 2020 becomes uncontrollable - macOS

Engaged ,
Dec 05, 2019 Dec 05, 2019

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On disk full, Bridge 2020 becomes uncontrollable - Infinite model dialog box must be infinitely clicked before it disapears.

Demo video

 

{Thread renamed by moderator}

 

TOPICS
Bug , Camera RAW , Crash or freeze , Import and export , Performance

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Adobe Employee ,
Dec 05, 2019 Dec 05, 2019

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Hi Roland,

That does not sound typical, could you please let us know the macOS version you're working on?
Also, how much space do you have left? Have you tried deleting files from trash and see if it helps with the error in Bridge?

Regards,
Sahil


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Community Expert ,
Dec 05, 2019 Dec 05, 2019

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Hi Roland,

 

First off, to get out of that loop, press Option-Command-Esc. That will bring up the Force Quit window showing all of the apps you have open but focused to the app you have frontmost. Force Quit Bridge and then close the Force Quit window by clicking on the Red (Close) dot.

 

Now, as requested by Sahil, please provide your current OS.

 

Also, FWIW, fortunately you said this was an external drive used for image storage. As you probably know, your main hard drive should never get to more than about 2/3 full for best performance. Since this drive you store your images on is just for storage, I'd recommend that it's never more than between 3/4 - 4/5 full. Even drives just used for storage need room to move files around for normal operation.

 

Fortunately external hard drives are very inexpensive now so sizing up is not too painful. FWIW, I store all of my photos and files on an external 4 TB drive. I have a 2nd 4TB drive that I back up the primary drive to incase the primary drive fails. I also have a cloud service (BackBlaze) in case of a calamity to the house. (And I also have a 3rd external drive for Apple's Time Machine.)

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Engaged ,
Dec 06, 2019 Dec 06, 2019

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Gary, thanks for reply. Ummm, what do you think I am talking of in the video when I say quit Br the "not so polite way"? Exactly: force quit. Always a bummer.

I have a 24 TB RAID 6 storage for finished work. And working on 2 external 2GB G-Drives purchased in an Apple retail store.

macOS version is Catalina 10.15.1 (19B88). Latest Adobe products installed by occurence of problem.

I am also developing software since 1986. Believe me: that problem mentioned in the video has nothing to do with full disks and performance. It's just a bug in the logic how Br handles the problem when running into "disk full". Most probably it does not updated the free disk space value after clicking on that OK button.

Typical problem of todays new drag and drop developers generation. They never got teached how to e.g. do a memory allocation and freeing it correctly like in the good old days of C programming. Remember? Stuff like

#include <stdio.h> 
#include <stdlib.h> 

main() {
  ptr = (int*) malloc(100 * sizeof(float));
  /*
    some code
  */
  free(ptr);
  return 0
}

Yeah, that's not exactly the same, but related. If you forget in you object oriented dialog box to add some code which re-checks disk space after clicking OK, you'll gonna loop forever.

Todays software qualitiy is ridiculous bad and customer degraded to alpha tester. Worst of all: Adobe's gonna paid by alpha testers (the customer) by f-word subscription model. The perfect rip-off. It's also miracle not more of this flying by wire ariplanes are crashig permamently because someone has to force quit some flight systems.

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Engaged ,
Dec 06, 2019 Dec 06, 2019

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Catalina 10.15.1 (19B88).

As mentioned in the video description, the problem resisted after deleting abount 10 GB trash bin data.

Something else: will we once get Adobe Software utilising GPU and Metal instead of heating up CPU for baking scrambled eggs on the iMac's back? Image attached shows DNG Coverter 12.0.0.322 at work. Using Capture One, I have flat line at left side but GPU fully throttled

DNG Coverter 12.0.0.322 baking the iMacDNG Coverter 12.0.0.322 baking the iMac

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Community Beginner ,
Dec 06, 2019 Dec 06, 2019

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Same here I got a  message telling me that Adobe Bridge consumed 70 GB of my memory before crashing my mac(but this has happened since the last upgrade I am running on MAC OS CATALINA 15.15.1 and my bridge is the latest one 2020

 

I love bridge, but with this, I can't work I might go with Luminar or something else.. this is really a bad thing here.

Fito pardo is a cinematographer with more than 25 years of experience follow Instagram @fitopardo

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