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opening a file in camera raw

New Here ,
Feb 15, 2020 Feb 15, 2020

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Screen Shot 2020-02-16 at 7.12.51 AM.png

I have always opened my photos in Bridge and then opened them in camera raw for the first part of editing. All of a sudden I am not able to do this. Im not sure why? Can any one help?

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Camera RAW

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Community Expert ,
Feb 15, 2020 Feb 15, 2020

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Hi Naomi,

 

I can see you are using a Mac, which version?

 

Have you recenlty updated either Bridge and/or Photoshop and/or ACR?

 

Try starting up Photoshop and be sure that it's running before trying to open a raw image. Also, go into Preferences and see which is checked: run ACR in Bridge or in PS. Whatever it is, try the other option.

 

Let us know how these tests work out.

2020-02-15_13-55-07.png

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New Here ,
Feb 23, 2020 Feb 23, 2020

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Thank you.. I haven't updated any apps on my MacBook Pro recently. 
eventually after several re-starts the issue resolved itself. So I'm still unsure why it happened but happy o can open my jpgs into raw editing again. 
cheers 

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