macOS Sierra 10.12.3
Adobe Bridge CC (2017)
When I open Photo Downloader, it recognizes my iPhone but claims there are no valid files for importing on my phone. Any ideas?
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Try resetting the preferences of Bridge: -
Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.
Unfortunately this did not work.
I'm still getting the same issue as before. When I open Photo Downloader, it recognizes my iPhone but claims there are no valid files for importing on my phone.
Are there any live photos on your iPhone?
That's why I was trying to use Photo Downloader to begin with. My phone is loaded with photos.
May I know if are you using iPhone 6 or iPhone 6S?
I'm using an iPhone 6 with iOS 10.3.
When you plug in your iPhone to the computer, the iPhone will ask you to "Allow" please choose that option once.
Same problem as hilarycoles, I´m using CC2019, fully updated, OS X Catalina, and ios 13 on ipad mini 4, ipad pro and iphone 6. (ios 12)
When Photo downloader opens, there are no valid files on neither of these.
I just did a reset on Bridge prefs, and still no joy.