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Photo Downloader does not appear

New Here ,
Aug 24, 2023 Aug 24, 2023

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Since downloading Bridge and PS on a new Macbook Pro 14" the Photo Downloader does not load at all when trying to obtain photos from my camera.

 

I have followed all of the steps for using the Downloader in Preferences but it makes no difference.

 

Any thoughts anyone?

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How to , Problem or error

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