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Photo Downloader importing unwanted camera files..

Community Beginner ,
Jan 06, 2022 Jan 06, 2022

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I posted this in November 2021 and did not get any helpful suggestions.

This just started happening. All CC programs up to date. In addition to my images, these camera files are showing up on the download page. See the attached screenshot. Unless I uncheck them, they are downloaded into Bridge. How can this be changed to simply download the images?

Dean

 

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Import and export , Problem or error

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Adobe Employee ,
Jan 07, 2022 Jan 07, 2022

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Hi there,

Sorry to hear about this. Could you please try resetting the preferences of Bridge and let us know if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

Regards,
Sahil

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Community Beginner ,
Jan 14, 2022 Jan 14, 2022

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Thank you for responding. Sadly, no difference. The camera files continue to download with the NEF's. I have to "uncheck" them so Bridge doesn't created new folders for each file. Kinda frustrating.

dean

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