Copy link to clipboard
Copied
Hi,
Photoshop Missing From Tools in Bridge and Missing from Start Up Scripts.
I wanted to try the latest version of Photoshop the beta version, I then decided to revert to version 2023. To do this I uninstalled the beta. Then I realised that Photoshop was no longer in Bridge. I connected with customer services who remote accessed my windows 10 pc, after 45 mins of tinkering the agent couldn't find a soluction. He told me he'd call me back and didn't.
I have tried to go to an earlier version of Bridge, this hasn't worked either. Adobe customer services have now closed my ticket on this issue depsite my efforts to keep the ticket open. I guess the next thing is to uninstall photoshop and then have to go through adding all my actions again and preferrences?
In the bridge start up application window Photoshop is not in there, nor are any other programs.
Copy link to clipboard
Copied
I don't know how you delete posts.. anyway, I have solved this I installed an older version of photoshop then opened bridge, bridge then installed the start up scripts. Its fixed. what a faff.
Copy link to clipboard
Copied
It wasn't the older version of PS that did it; it was installing PS AFTER you installed Bridge.
Bridge and PS need to have the same series. That is, Bridge 2023 and PS 2023 to work together (or 2022 and 2022). Also, Bridge needs to be installed first so that when PS is installed, it sees Bridge and knows to install the scripts into Bridge. If PS is installed first, it sees no Bridge (or no companion Bridge) and doesn't install them.
I hope this helps you in the future.