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Preview Artifacting in Bridge with NEF files

New Here ,
Oct 22, 2019 Oct 22, 2019

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So everything was working fine with bridge until yesterday, when I try to preview RAW files (.NEF) the preview has some weird artifacting on it. Thought it was a problem with my graphics card but no other app does it and everything else works just fine. Any clues as to what might be happening? I have uninstalled and reinstalled the app twice and it doesnt seem to do anything. Also my computer is new so this problem looks like a software issue.

 

IMG_3707.JPG

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Community Beginner ,
Oct 23, 2019 Oct 23, 2019

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Hello! I have the same!!!! Help me!!!

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Oct 23, 2019 Oct 23, 2019

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Hi there,

 

Sorry that raw images in Bridge are showing some preview artifacts.

 

I have a couple of questions to better help with the issue:

 

  • Which version of Bridge are you using? 
  • Are you only facing this issue while working with raw images? Have you tried opening other images or image formats? Also, do you only see the artifacts with a full screen preview or it happens with thumbnails as well?
  • Could you please navigate to Preferences> Camera Raw and uncheck the option "use graphics processor" in Bridge and let us know if the issue persists?

 

Thanks,

Akash

 

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New Here ,
Oct 23, 2019 Oct 23, 2019

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Hi guys, I have the same problem, its really upsetting as I use the Bridge as my main photo viewer and I dont know how to fix it.

I asked the same thing in apple support group and thats the answer I got:

try to do safe mode,reset smc and try to reset NVRAM, here's the articles for that:

https://support.apple.com/en-gb/HT201262

https://support.apple.com/en-gb/HT201295

https://support.apple.com/en-gb/HT204063

 

It looks more and more people have the same error , it probably happened once I updated the software on Mac.

Akash, I tried to do as you said, uncheck the option 'use graphics processor' but the problem didnt resolve. 

I am not comfortable to do safe mode on Mac so I am hoping there is another way for this problem to be solved. 

See the attached

IMG_7509.jpg

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Community Beginner ,
Oct 23, 2019 Oct 23, 2019

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Hello!!! Thank you so much for your support! Yes, it happened to me as well, once I updated the software on Mac.

Oh...

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Community Beginner ,
Oct 23, 2019 Oct 23, 2019

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Hello, Akash! Thank you so much for your response! I use the version 9.1.0.338

And it it happened to me once I updated the software on Mac.

I only see the artifacts with a full screen preview.

I tried opening other images in JPEG formats, the same...

Oh...

Thank you again for your support! 

 

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New Here ,
Oct 24, 2019 Oct 24, 2019

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Hi Akash,

 

It does it with everything, not only limited to RAW files, i'm running version 9.1.0.338 as well and reinstalling doesn't fix it. Unchecking graphics processor doesn't fix it.

 

Running macOS Catalina 10.15 on a MacBook Pro 15-inch, with a Radeon Pro 560X 4 GB VRAM

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New Here ,
Oct 24, 2019 Oct 24, 2019

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Hi, Same here. It started after i updated my Mac, to 'catalina'.

 

IMG_0798.jpg

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New Here ,
Oct 24, 2019 Oct 24, 2019

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Same here! 

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People's Champ ,
Oct 24, 2019 Oct 24, 2019

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Not seeing that issue here Mac Pro

Catalina

Same Bridge version

 

all preview windows are clean and sharp.

could be GPU chipset related

 

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New Here ,
Oct 24, 2019 Oct 24, 2019

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i did a new install of Adobe Bridge and it looks like it's working again.

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New Here ,
Oct 24, 2019 Oct 24, 2019

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I reinstalled also just now and it seems to be working fine. 

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Oct 24, 2019 Oct 24, 2019

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Hi Everyone,

 

Thanks for the update.

 

It looks like reinstalling Bridge fixes this issue in most cases. Please let us know if you continue to face this issue. 

 

Regards,

Akash

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New Here ,
Oct 24, 2019 Oct 24, 2019

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Reinstalling seemed like the solution, but this is not the case. Unfortunately! what now? Apple, points to Adobe. Bridge without 'space key or cmd L' function is not cool.

IMG_0799.jpg

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New Here ,
Nov 04, 2019 Nov 04, 2019

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So, mine was fixed by reinstalling and now its started going wrong again???

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Adobe Employee ,
Oct 30, 2019 Oct 30, 2019

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Hi,

Many of the Bridge Catalina issues have been addressed in v10.0 which will be released early next month.

If you need early access to this release, you can sign up for the prerelease program from https://adobeprerelease.com under NDA.

Select Adobe Bridge. Once we approve your request, you will be able to download v10.0 (choose the latest drop).

 

Please check this build and report back.

 

Thanks,

Varun Varshney

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New Here ,
Nov 03, 2019 Nov 03, 2019

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Thank you. I've already applied

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LEGEND ,
Nov 04, 2019 Nov 04, 2019

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New Here ,
Nov 18, 2019 Nov 18, 2019

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The same issue, I can sometimes get around this by closing Photoshop. DNG and other RAW files, JPG also affected.

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