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Problem viewing mov files in Adobe Bridge

New Here ,
Jun 13, 2019 Jun 13, 2019

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Most of the Mov files im trying to preview or watch on adobe bridge have these strange colors

im Not sure why

here is some images

Original

a3.png

in adobe bridge

a2.png

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Jun 18, 2019 Jun 18, 2019

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Hi Mariahl,

We're sorry about the bad experience with Bridge as you it is playing the .mov files with unexpected colors, that's definitely shouldn't have happened. Let us help make it right.

We'd need some more relevant info to better help you diagnose and resolve this issue:

  • Which version of Bridge are you using?
  • Do you only see the strange colors while previewing this specific video file only? Have you tried playing this video outside Bridge?
  • Are you on a Windows or Mac computer and on which specific operating system version?

Thanks,

Akash

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Community Beginner ,
Jul 18, 2020 Jul 18, 2020

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I'm having the exact same issue. Adobe Bridge 2020, Windows 10, and multiple different files. All .MOV though. 

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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LATEST

It's 2022, Adobe Bridge 12.03, Windows 11

Every .mov-Preview is still broken. 
Please fix, thank you.

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