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Problems renaming photos in Bridge 2019

Explorer ,
Oct 17, 2018 Oct 17, 2018

I use Bridge to batch rename my photos. (ie: photo_001, photo_002) After updating Bridge to 2019, I can no longer use numbers to rename.

If I try to use a number it doesn't show up but adds a star or rating.

Your help is greatly appreciated.

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correct answers 1 Correct answer

Adobe Employee , Oct 17, 2018 Oct 17, 2018

Hi,

Can you please reset Bridge preferences by following the steps below:

  • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

  • Select  options--Reset Preferences and Reset Standard Workspaces, and then click OK.

    Please let me know if the issue persists.
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Adobe Employee ,
Oct 17, 2018 Oct 17, 2018

Hi,

Can you please reset Bridge preferences by following the steps below:

  • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

  • Select  options--Reset Preferences and Reset Standard Workspaces, and then click OK.

    Please let me know if the issue persists.
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Explorer ,
Oct 18, 2018 Oct 18, 2018

Thank you!! Yes, it worked!

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Explorer ,
Oct 22, 2018 Oct 22, 2018

It changed nothing for me.  I have the same issue and simply naming a file with a 1 in front of the rest of the file name changes the star rating.  I  did what is described above, but I have a saved work space that I use.  Should that modify the fix?

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Explorer ,
Oct 22, 2018 Oct 22, 2018

Ok the second time I did it seemed to fix the problem.  It is now working no matter the work space used.

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Adobe Employee ,
Oct 23, 2018 Oct 23, 2018

Thanks for confirming that the issue has been resolved.

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Community Beginner ,
Dec 08, 2018 Dec 08, 2018

This is not a fix, this resets the Edit -> Preferences -> Labels ... Require the Control Key to Apply Labels and Ratings. The bug still exists. Never in the last 10 years has unchecking the "Require the Control Key..." impacting typing numbers into the rename filename area. This is a huge pain and terrible change in user experience.

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Adobe Employee ,
Dec 10, 2018 Dec 10, 2018
LATEST

Dear Users ,

We have fixed this issue in the latest update of Adobe Bridge CC (9.0.2.219).

Please install the update and let us know if you face any issues.

Regards,

Abhishek Seth.

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