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Processing Images from Bridge to Photoshop and getting Error Unable to create a file in this folder

New Here ,
Nov 27, 2019 Nov 27, 2019

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Screen Shot 2019-11-27 at 10.47.28 AM.png

I am trying to process images like I have done a million times before and suddenly I started getting this message. I uninstalled photoshop to see if that was the problem, nothing changed.

I created new folders somewhere else, it didn't change this error.

I made sure all the folders were read and write and nothing changed the error.

I don't know what is wrong and I have a ton of pictures to process. 

HELP!!!!

I am using Photoshop 2020 and Bridge 2020. Is this a known issue with the new versions? I know I didn't have this problem before updating.

Let me know, I need to do my job!!!

Thanks,

Michelle

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Image processor , Problem or error

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Community Expert ,
Nov 27, 2019 Nov 27, 2019

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If you upgraded to catalina, there are a LOT of problems with CC apps. Google "Catalina permissions." Most likely its what the error says, access problems.

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Adobe Employee ,
Nov 27, 2019 Nov 27, 2019

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Hi Michelle,

 

We are sorry about the experience with Bridge and Photoshop 2020.

 

Would you mind sharing the macOS version you are using? If you are using macOS Catalina, you can add both Photoshop 2020 and Bridge 2020 to the Accessibility list for macOS by going to the System Preferences, then Security and Privacy and then selecting the Privacy Tab. Also, grant permissions to both Bridge and Photoshop under the Files and Folders list. Then restart the computer and check if the issue persists.

 

Regards,

Nikunj

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