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PSD files and Bridge

Community Beginner ,
Oct 03, 2019 Oct 03, 2019

If I want to add keywords to a PSD file it does't work. Same with IPTC. Then I got an error message and after the acces to the file is denied. I need to modifie the acces via information!! I use a mac OS Sierra and CC2019. Any idea. 

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How to , Metadata , Problem or error
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Community Beginner ,
Oct 03, 2019 Oct 03, 2019

I forgot to said hello, ciao a tutti, bonjour...

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LEGEND ,
Oct 03, 2019 Oct 03, 2019

Where are these files stored? Can you open and save them in Photoshop? What was the error message?

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Community Beginner ,
Oct 03, 2019 Oct 03, 2019
It is not possible to open the file. The error message tell I don't have the "autorisation" (it is in french). So do it I have to re modify every time the problem in the information window!!! It occurs only if I tried to add key words or IPTC. Just before this it is possible to open a PSD file. No problem with a tiff.
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LEGEND ,
Oct 04, 2019 Oct 04, 2019
Where are the files stored? If you don't have permissions, that is an operating system problem. What operating system and Bridge version?
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Community Beginner ,
Oct 08, 2019 Oct 08, 2019
Files ara stored on the HD as the OS Sierra 10.12.6 (old version because Mac Pro 12 cores 2011). Bridge is the 9.1.0.388 which the last one.
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LEGEND ,
Oct 09, 2019 Oct 09, 2019
Sounds like a permissions problem, I would reset those on that folder.
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LEGEND ,
Oct 09, 2019 Oct 09, 2019
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