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Raw thumbnails not showing

New Here ,
Aug 10, 2020 Aug 10, 2020

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So I'm trying to see the thumbnails that I used to view my photos in bridge so I can easily organize them into folders. But the problem is that they are not showing up, but they are showing under windows explorer. Is their a way to fix this. I posted a screenshot to show it. It was showing in my previous build, I just built one the last week with a better processor, I'll post the build below.

 

AMD Ryzen 5 3600X 3.8 GHz 6-Core Processor

Gigabyte X570 GAMING X ATX AM4 Motherboard

G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory

480 Gig SSD

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Bug , Camera RAW , Problem or error

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Community Expert ,
Aug 11, 2020 Aug 11, 2020

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Get the latest version of Adobe camera raw and install.

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New Here ,
Aug 11, 2020 Aug 11, 2020

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All my apps are updated to the lastest versions.

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Community Expert ,
Aug 11, 2020 Aug 11, 2020

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Then delete and reinstall

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New Here ,
Aug 12, 2020 Aug 12, 2020

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Tried that, didn't work.

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Community Expert ,
Aug 12, 2020 Aug 12, 2020

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Have you tried clearing the cache for that folder?

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New Here ,
Aug 12, 2020 Aug 12, 2020

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Yeah, that didn't work 

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Community Expert ,
Aug 12, 2020 Aug 12, 2020

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Whats your video card?

Does it have the latest driver update?

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New Here ,
Aug 12, 2020 Aug 12, 2020

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It's a nvidia geforce gtx 1660 and I have the lastest drivers

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Community Expert ,
Aug 12, 2020 Aug 12, 2020

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Have you tried going into the ACR preferences in Bridge and selected "performance"  and selected "purge cache"?

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