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I wanted to find a particular photo of our fire place - or is that fireplace? Not sure how I spelled it, I did an all metadata serach containing fire. Wow! I got hundreds of results that have absolutely nothing to do with fire. I read all the metadata and couldn't find anything that came close to fire.
Why is this? What can I do to get more accurate search results?
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Was "fire place" or "fireplace" a keyword, file name, folder name or something else?
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Hi @Suzanne331653381830 ,
Thanks for your feedback.
To better investigate the issue, could you please share the following:
 
We might reach out to you to get more information but to start with, it would be helpful if you can give more details around the issue along with the asked details.
 
Thanks,
Bridge Team
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1. Bridge version: 14.0.1.137
2. System configuration: (I think this is what you mean) MacBook Air Sonama 14.1.2
3. I have .mp4 videos and they accept a Keyword easily. I have .mov videos that accept a Keyword easily.
However, I also have .avi videos which will not accept a Keyword.
Here is the description and I will attach a video too.
I select an .avi file. I click on the Keyword I want. The black checkmark appears for 1 second and then disappears.
See attached video.