• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Star rating isn't working after saving as jpg

New Here ,
Mar 02, 2023 Mar 02, 2023

Copy link to clipboard

Copied

I am working on a server ( network assisted storage). After importing (RAW) images I star rate them, then edit in camera raw, save as jpgs with camera raw.  After opening an image in a photoshop and saving again, the star rating stops working. It doesn't matter if jpgs are on server or copied to a computer, once images are saved via photoshop, the star rating simply stops working. 

I am working on mac and all the softwears are up tp date. I tried all the solutions that I could find in this forum so far

Can anyone help please

TOPICS
Problem or error

Views

342

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 02, 2023 Mar 02, 2023

Copy link to clipboard

Copied

Can you post a sample jpg that doesn't work? How are you trying to change the rating (File Info dialog perhaps?) Does Photoshop have proper permissions to work with those files? Can you change anything else (say, add keywords or change the Title in File Info, or open and edit the image)?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2023 Mar 03, 2023

Copy link to clipboard

Copied

Any images that I save. It only started a week or so ago, so it works on my old images. I can't add star rating (in Bridge) via shorcut or menu, can't add keywords either. I can rename,  open, edit and save, but can not add labes, star rating, keywords. It doesn't matter if images are on NAS, computer or coppied to another computer. If I open them in camera raw, I can add star rating, click done and it is saved, but in Bridge, it doesn't work

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 03, 2023 Mar 03, 2023

Copy link to clipboard

Copied

So post a sample file for us. And what about permissions?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 03, 2023 Mar 03, 2023

Copy link to clipboard

Copied

I can take a picture of a tree and post it to you, I don't undestand how can it matter of what is in a picture. Files are not locked if taht is what you mean about permision 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Mar 03, 2023 Mar 03, 2023

Copy link to clipboard

Copied

We have no way to see what the problem is without a sample file.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 07, 2023 Mar 07, 2023

Copy link to clipboard

Copied

LATEST

Here is a file. I noticed that if I open my jpegs that have been saved in photoshop on NAS then in bridge star rating isn't working. Hoecer, if the same file I copy to my computer/local files open it in photoshop and then resave it, tehn the star rating (and labeling) is working again. However, if jpeg, taht was created on NAS is just copied to computer (and nothing is nothing done to it in photoshop) then star rating doesn't work. I hope it make sense 

 

feet.jpg

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines