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Suddenly Adobe Bridge suddenly wont open my illustrator files

Community Beginner ,
Dec 04, 2019 Dec 04, 2019

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Adobe Bridge suddenly wont open my illustrator files. I have latest illustrator and bridge. I can open the files through illustrator but not through Bridge.

Getting the message 

The document....could not be opened. AlRobin cannot open files in the 'Adobe Illustrator Document' format.

Thnaks for your insight!

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Problem or error

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Community Beginner ,
Dec 04, 2019 Dec 04, 2019

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I am getting the exact same problem. Screen Shot 2019-12-03 at 6.16.19 PM.png

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Community Expert ,
Dec 04, 2019 Dec 04, 2019

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Please verify your OS (and what release) and exactly which version of Bridge and AI you are using.

 

That will help.

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Community Beginner ,
Dec 04, 2019 Dec 04, 2019

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macOS Mojave Version 10.14.6

Bridge 10.0.0.124

Illustrator 20.0.1

 

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New Here ,
Dec 10, 2019 Dec 10, 2019

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i also have this message do you have a solution?

cannot use brdge 2020

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Community Beginner ,
Dec 10, 2019 Dec 10, 2019

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I found a solution of sorts.
By going into Bridge Preferences and selecting File Type Associates and
picking the files types I needed to open in illustrator ( eps, pdf, jpeg
etc) and changing the setting to Illustrator 2020, clicking on the file in
Bridge will open it straight into illustrator. This mostly served my
purposes. Of course that doesn't help if you actually want to open it in
its original format!
Best
Dawn

kiddithinks.com

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Community Beginner ,
Dec 10, 2019 Dec 10, 2019

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Thanks! So far it works, I REALLY appreciate it!

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New Here ,
Dec 11, 2019 Dec 11, 2019

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Thankyyou

I ended up removing the whole Adobe CC from macbook and reinstalling it all, so far all is working as should.

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Community Beginner ,
Dec 11, 2019 Dec 11, 2019

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Oh really? So its behaving like it used to now?

Dawn

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Contributor ,
Dec 04, 2019 Dec 04, 2019

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I have the same problem.

It started after installing Bridge 2020 and illustrator 2020

interestingly i still had AI 2019. So when I right Clicked the pull down asked if i wanted to open in 19 first followed by 20. 

when i selected 20 it would work.

SO I deleted AI. 2019... that didn't help Help... it made matters worse. double clicking still no worky, and right clicking and clicking on AI 20, no longer works... but draging the file down to the Dock (OSX) still works. 

 

@gary_sc - 

10.14.6

Both Bidge and Ill are up to date. 

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Community Beginner ,
Dec 10, 2019 Dec 10, 2019

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I guess basically you have to go into Bridge prefrences/FileType Associations and manually set each file type to open in the application of your choice. I don't have Acrobat or Photoshop since Adobe started charging extra for them, but have set my files I use to open in illustrator 20. The 'open in' feature no longer works though.

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Contributor ,
Dec 11, 2019 Dec 11, 2019

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LATEST

The File association for .ai Seems to have fixed the problem for me.

thank you. 

 

What was odd, is that it was defaulted to this Robin thing... where did that come from? 

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