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The file cannot store XMP metadata. No changes will occur. Bridge

Community Beginner ,
Oct 15, 2019 Oct 15, 2019

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I had to reinstall Photoshop CS6 from scratch and am now getting the following Bridge error message and have no idea how to fix it:

 

"The file "xxxxx" cannot store xmp metadata. No changes will occur." where xxxxx is the folder name where the jpg files are located. The error appears whenever I select a keyword that I want to search for.

 

Is there anyone out there that can tell me what I need to do to fix problem - I would very much appreciate it.

 

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Import and export , Metadata , Problem or error

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Adobe Employee ,
Oct 15, 2019 Oct 15, 2019

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Hi Jim,

Welcome to Adobe Community!

As you're getting the Cannot store xmp metadata, could you please try purging Bridge's cache and let us know if it helps? https://helpx.adobe.com/in/bridge/using/adobe-bridge-cache.html

 

Regards,
Sahil

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Community Beginner ,
Oct 15, 2019 Oct 15, 2019

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Thanks for reply. I do not know why but as I was troubleshooting everything started to work like it should...no more error messages and find by keyworks properly. I have a suspicion that Bridge was still busy indexing pictures which was causing the error message?

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