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TIF file not showing metadata or allowing keywords, thumbnails not showing

New Here ,
Jul 01, 2022 Jul 01, 2022

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Hi all,

 

We have used Bridge for a long time and not had this issue.


All of the sudden, many thumbnails for our TIF files do now show in Bridge. There is a screenshot attached. Also, our metadata for some images is missing data. Many of them have lost their "keywords," so we are unable to filter through images based on keywords. 

 

When I try to assign a keyword to an image, the attached error comes up.


Help- what can we do?!

 

Screen Shot 2022-07-01 at 1.32.50 PM.jpeg

 

Screen Shot 2022-07-01 at 1.32.35 PM.jpeg

 

TOPICS
Keywords , Metadata , Problem or error

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