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Transferring RAW files breaks Profile/Tint data

New Here ,
Sep 26, 2019 Sep 26, 2019

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Using Camera Raw inside Bridge, I did some work on several RAW files on Computer A. The Profile for these images was set to Adobe Color. This morning, I copied those files onto a flash drive to move them to my office computer, Computer B. After transferring to Computer B, when opening the files, the tint for all images I previously edited is incorrect, with an intense green color cast. (Files that were not previously edited display correctly) When re-opening in Camera Raw, the Profile box now shows "Adobe Standard V2". The box has an error icon which reads "Profile not installed, rendering is incorrect." Returning the profile to Adobe Color does not correct the issue. The Temperature and Tint sliders are set at the same values as they were on Computer A, and the only way to correct the image is to cram the Tint slider into the far end of magenta to remove the green color cast.

 

Any suggestions on how to correct this issue? I would like to be able to do some work on both computers when needed. Both computers run identical, up-to-date versions of the the software.

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Camera RAW , Problem or error

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Adobe Employee ,
Sep 26, 2019 Sep 26, 2019

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Hi Evan,

That does not sound good, let's make it right.
Could you please let us know the version of Bridge you're working with?

 

Also, could you try clicking on the color profile name at the bottom and then change the color profile to sRGB IEC61966-2.1

 

clipboard_image_0.png

 

Let us know if it helps.
Regards,
Sahil



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Community Expert ,
Sep 26, 2019 Sep 26, 2019

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On computer A, are you using XMP sidecars or the ACR database to hold the edit info?

 

As this is all just metadata, in theory, it should be easy to fix the issue.

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