Trying to Open Bridge

[kenm1338659]

Would like to open Bridge as I have 10,000 times before but this evening when I click on the icon nothing happens. Anyone know what the problem might be?

thx in advance!

[jbm007]

OS?

Which version of Bridge?

Did you try resetting your preferences as it loaded?

https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

[Varun Varshney]

Hi kenm1338659,

Thank you for reporting the issue to us.

To better understand your issue, it would be great if you can share the following information with us : 

1. Current Bridge version which you are using?

2. Machine configuration and details.

3. Does this issue exist with older Bridge version as well i.e. Bridge 2020?

4. Please share Bridge log file(BridgeLog.log) located at: 

MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
WIN - %appdata%\Roaming\Adobe\Bridge 2021

Thanks,

Bridge team