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unable to edit in Bridge

Community Beginner ,
Dec 15, 2017 Dec 15, 2017

Please help, I have a heavy Holiday load of RAW images to edit ASAP.
This appeared when I tried to open Camera Raw

"Bridge activation status cannot be determined (ATM Failure)"

I'm an artist not a geek, I have no idea what that means or how to fix the problem

please help

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Community Expert ,
Dec 15, 2017 Dec 15, 2017

What version of Bridge is it? Are you using Windows or Mac?

Besides Bridge, what other Adobe products do you own? Photoshop or Lightroom? Bridge needs a qualifying product to work. You would launch that first.

Another idea: Bridge's parent application is not active. | Since I updated… | Flickr

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Community Beginner ,
Dec 15, 2017 Dec 15, 2017

I own a copy of Adobe Photoshop CS6 Extended

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Community Beginner ,
Dec 15, 2017 Dec 15, 2017

I've been using it for months now without a problem

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Community Expert ,
Dec 15, 2017 Dec 15, 2017

Ok, then if the above suggestions do not work, uninstall and reinstall photoshop and bridge .

Have your install dvd rom and serial number ready.

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Community Beginner ,
Dec 15, 2017 Dec 15, 2017
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I have a friend that is going to help me this afternoon. I'll let you know if it works. Thank you!

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