Unable to open file in bridge

[dillonmr]

I am using Photoshop Cs6. I recently downloaded new raw photos and tried to open them. A window appears saying Photoshop cannot open this file, make sure you have the latest updates installed. When I attempt to download latest update thru HELP it indicates that it is searching for updates but never connects, even after an hour or more. Anyone have any ideas?

[Lumigraphics · Accepted solution]

What camera do you have? Newer cameras will not be supported with CS6. You'll need to either convert to DNG or upgrade to Photoshop CC.