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Unable to preview some .ai files in the preview panel.

New Here ,
Dec 12, 2018 Dec 12, 2018

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Unable to preview some .ai files in the preview panel.

Some .ai files i see  some others do not.

Why?
How can you solve?

sorry but i have a small snapshot image (800px 600px) but do not recognize

Impossibile visualizzare in anteprima alcuni file .ai nel pannello di anteprima.

Alcuni file .ai si vedono altri no.

Perchè? Come si può risolvere?

Ho uno snapshot ma il sistema non la carica in questo form

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Adobe Employee ,
Jan 07, 2019 Jan 07, 2019

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Hi Gianni_itAE,

Please reset Bridge preferences and purge cache for the problematic files.

In case the issue persists, please share the Bridge version details along with some sample files at abseth@adobe.com

We will investigate and get back to you with appropriate resolution.

Regards,

Abhishek Seth.

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