• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

unable to save text in keyword in metadata panel of Bridge -- psd and psb files

Explorer ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

I choose one or more photographs, I add the text "bw" in the keyword field, click on some other photo, and the new text is not saved. 

 

I added text a few minutes ago with the same method, and now it doesn't work.

 

Can anyone tell me what I am missing?

 

Thanks,

 

Phil

TOPICS
How to , Keywords , Metadata , Problem or error

Views

55

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

I have seen this recently in custom metadata panels, but it might also be happening in the standard keyword panel. Most often when this happens, the metadata is actually saved in the file, but it doesnt display. 

 

Can you try navigating to another folder, then back? If that doesn't work, try restarting Bridge. Eihter of these might refresh the metadata display.

 

Sorry, I don't have an answer at this point, just questions.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 25, 2022 May 25, 2022

Copy link to clipboard

Copied

Besides what gregeser suggests you can also open the image into Photoshop, then go to File (menu) -> File Info, and check to see if the keywords show up there.

 

2022-05-25_18-29-30.png

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 26, 2022 May 26, 2022

Copy link to clipboard

Copied

Also, writing to large files can be slow. Be patient and let Bridge finish.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 27, 2022 May 27, 2022

Copy link to clipboard

Copied

LATEST

@pstraus141 any progress? Did any of our suggestions help?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines