Why Find doesn' work at all in one folder and does perfectly fine in another?

[kirkr5689]

You can see I have two files with "edge" in their names and  Ctrl+F menu doesn't find anything.  In fact it doesn't work at all.  With any search parameter.    Then in other folder it works just fine.    Moreover it worked in this same folder a week ago.      What am I missing?     I have this unreliable behaviour for years.  

ps.   I renamed  the folder , re-opened Bridge  and Find works just fine.  Re-named the folder back to original name   and it's still working.    It's a weird  fix  but works at least .  Still wonder why?  And how can I make it work without all those extra troubles ?

[krnirmalkr]

Hi,

Thank you for the feedback.

Could you let us know the following details so we can better understand this issue?

1. About the bridge version and OS details

2. Could you share the log files located at the following path?

MAC : ~/Library/Application Support/Adobe/Bridge 2024/BridgeLog.log

WIN: %appdata%\Adobe\Bridge 2024\BridgeLog.log

3. Please share the following data with us from following location when the issue is reproducible. Also mention the file path you are facing the issue with.

MAC: ~/Library/Caches/Adobe/Bridge/Cache/v36/data 

WIN: %appdata%\Adobe\Bridge\Cache\v36\data

Please share any data or files directly with us at sharewithbr@adobe.com.

Regards,
Bridge Team

[kirkr5689]

Thank you for your reply . I am using current version of Bridge from  Adobe subscribtion  on win10.   But it doesn't look like version specific.  Had same issue from  time to time for a decade.

I will share the requested data  when this  happens again.    So far it works just fine after I  renamed the folder and then renamed it again to original name  back.  

[kirkr5689]

Hi krnirmalkr,     Now I have it again and  renaming folder doesn't help this time.  

I don't have those exact paths at win10 .   Appdata folder  has only 3 sub folders:  Local, Local low and Roaming.  

And each one have Adobe folder . Could you specify please .

ps. In another folder   Ctrl+F  works  with sbs  files  but doesn't work with tga  files  .    I am totally lost now . 

I am using just current Bridge from Adobe subscribtion  on win 10

[krnirmalkr]

Hi kirkr5689,

Thank you for the feedback.

1.  Please share the complete bridge version in About Dialog ( Help Menu -> About Bridge -> Version ) 

2. Please send data from the location: <current_user>\AppData\Roaming

• Share the log files located at the following path?

           MAC : ~/Library/Application Support/Adobe/Bridge 2024/BridgeLog.log

           WIN: %appdata%\Adobe\Bridge 2024\BridgeLog.log

• Share the following data with us when the issue is reproducible. Also mention the file path you are facing the issue with.

           MAC: ~/Library/Caches/Adobe/Bridge/Cache/v36/data 

           WIN: %appdata%\Adobe\Bridge\Cache\v36\data

Please share any data or files directly with us at sharewithbr@adobe.com.

Regards,
Bridge Team