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Workflow scales to only 1px

Community Beginner ,
Mar 28, 2024 Mar 28, 2024

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Hi there! Im trying to use the Workflow feature to scale my pictures according to different specs.
When scaling down within the same aspect ratio, i just use the option Fit to long Edge and it works just fine.
But i also need resolutions where the aspect ratio is close to the original but not exactly the same, so there has to be cropped a little bit during scaling, which should be no problem but i can't just get it to work in Bridge.
For testing im Using a 2000x3000 picture to scale down to 240x354, i selected the option Fill and entered the desired resolution. The preview sample looks right and also confirms the new resolution of 240x354.
But when i start the workflow it just exports me 1 px of height so i end up with a 240x1 image.

What am i doing wrong?

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New Here ,
Mar 28, 2024 Mar 28, 2024

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I have the same Problem! I was using 14.0.2 and updated to 14.0.3 recently, but still have the same issues.

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New Here ,
Apr 02, 2024 Apr 02, 2024

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I just installed version 13.0.7 and version 12.0.4 - in 12.0.4 it works just fine whereas 13.0.7 is already faulty with an output of only 1px.

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Explorer ,
Mar 31, 2024 Mar 31, 2024

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This problem might be related to my resizing error post "Shrinky Dink" from the day before yours. I haven't heard anything from anyone about it yet.

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Community Beginner ,
Apr 02, 2024 Apr 02, 2024

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Yeah that sounds familiar.. there is propably some bug in the export algorithm. 
I hope they see this issue.

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Community Beginner ,
Apr 17, 2024 Apr 17, 2024

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Hi @Jannonymous, 

 

Thanks for your feedback. 

Please share the sample files and screen recording of the issue at sharewithbr@adobe.com and mention this thread.


Thanks,
Bridge Team

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