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I see there are a lot of reports about bridge crashing. Has this been resolved. I am on a Dell laptop, Windows 10 Version 1909. Re-imaged system in March 2020 so adobe products are a fresh install. This is what I have found in event viewer for the application. I have uninstalled and re-insatlled numerous times. I have even installed bridge on a Lenovo laptop, windows 10 and bridge still crashes.
Log Name: Application
Source: Application Error
Date: 4/23/2020 2:54:25 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-6D8IP2M
Description:
Faulting application name: Bridge.exe, version: 10.0.4.157, time stamp: 0x5e9ab6a7
Faulting module name: nvd3dumx.dll, version: 10.18.13.5362, time stamp: 0x55b0301a
Exception code: 0xc0000005
Fault offset: 0x00000000006b6d36
Faulting process id: 0x1758
Faulting application start time: 0x01d619a8fb6370b9
Faulting application path: C:\Program Files\Adobe\Adobe Bridge 2020\Bridge.exe
Faulting module path: C:\Windows\SYSTEM32\nvd3dumx.dll
Report Id: f970a7ec-7218-4a1a-989e-4b3382ecb1c7
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-04-23T19:54:25.962794800Z" />
<EventRecordID>4118</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-6D8IP2M</Computer>
<Security />
</System>
<EventData>
<Data>Bridge.exe</Data>
<Data>10.0.4.157</Data>
<Data>5e9ab6a7</Data>
<Data>nvd3dumx.dll</Data>
<Data>10.18.13.5362</Data>
<Data>55b0301a</Data>
<Data>c0000005</Data>
<Data>00000000006b6d36</Data>
<Data>1758</Data>
<Data>01d619a8fb6370b9</Data>
<Data>C:\Program Files\Adobe\Adobe Bridge 2020\Bridge.exe</Data>
<Data>C:\Windows\SYSTEM32\nvd3dumx.dll</Data>
<Data>f970a7ec-7218-4a1a-989e-4b3382ecb1c7</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
{Thread renamed by moderator}
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Hi there,
We're sorry to hear that Bridge 10.0.4.157 is crashing on your computer. The faulting module nvd3dumx.dll relates to graphics, could you try updating the graphics drivers from Nvidia's website, restart the computer and let us know if Bridge still crashes?
Regards,
Sahil
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Sahl,
Yes, I have the same issue as of this day, 5/12/2021. I updated my graphic drivers, used AdobeCreativeCloudCleanerTool to clean uninstall ALL of Adobe, rebooteed, re-installed Bridge, PS, AI, & ID. I am still having issues with Bridge crashing and displayes this message:
"Bridge has encountered a problem and needs to close. An error has been generated. Click "Send report" to help us analyze the cause of the problem and explore solutions."
I lost count of the number of times I auto-sent the report to Adobe with no avail!
What am I paying for????