Highlighted

Bridge 2019 Crashing Frequently

Jan 14, 2019

Copy link to clipboard

Copied

I updated my version of bridge last week to 2019 9.0.2.219 when deleting files it often crashes, this can be when I delete a lot of files or just a few. This forces me to Force quit and open bridge again. 

I get this when right clicking and moving to trash and also when using Command + Delete

Any help would be greatly appreciated

Iain

Views

1.9K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Bridge 2019 Crashing Frequently

Jan 14, 2019

Copy link to clipboard

Copied

I updated my version of bridge last week to 2019 9.0.2.219 when deleting files it often crashes, this can be when I delete a lot of files or just a few. This forces me to Force quit and open bridge again. 

I get this when right clicking and moving to trash and also when using Command + Delete

Any help would be greatly appreciated

Iain

Views

1.9K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jan 14, 2019

Copy link to clipboard

Copied

Hi Iain_bru,

Apologies for the inconvenience.

Request you to submit crash logs whenever you encounter crash again. Also please enter your email ID while submitting a crash , which will help us filter out your crash report for investigation.

In the mean while,  you can continue to use older versions of Adobe Bridge CC

Install previous version of your Creative Cloud app

Regards,

Abhishek Seth.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 15, 2019

Copy link to clipboard

Copied

Thanks Abhinshek,

I don't get a crash report as I have to force it to quit, I'll pop the older version back on now and see how I get along.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 17, 2019

Copy link to clipboard

Copied

The cause for me was camera raw 11.3. Uninstalled and rolled back to 11.1, all ok.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 15, 2019

Copy link to clipboard

Copied

Would like to add to this thread, as also seeing a lot of crashes in Bridge CC 2019.

macOS High Sierra | 10.13.16
Adobe Bridge 9.0.3.375

Almost all my crashes are related to handling and editing metadata.

I can consistently crash Bridge by doing the following:

  1. Right-click an image that contains metadata.
  2. Choose File Info > Export
  3. Save the XMP metadata in the default folder
  4. Right-click on another image.
  5. Choose File Info > Import, navigate to the previously saved XMP file and select it (use default options), click OK.

at that moment Bridge crashes.

I've also had it crash when just editing a metadata field.

Have tried clearing preferences, purging cache, etc, but the issue persists.

ON THIS TOPIC:

It would be lovely if I could simply right-click an image and 'Copy Metadata Settings' and then right-click another image and 'Apply Metadata Settings' ... similar to how you can copy and reapply CRW settings.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 16, 2019

Copy link to clipboard

Copied

Same, when labelling a file, it crashes. Downgraded to 9.0.2.219, same.

High Sierra.

I've sent a crash report.

No change in OS or Adobe applications in last few weeks, except Creative cloud application is up to date.  This is a function I use regularly, but today something has changed.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 16, 2019

Copy link to clipboard

Copied

I get the crash as soon as I try to use keywords and tick against an existing keyword. As I needed to get dawn/sunrise pictures out to the media this morning this was more than frustrating. I've reverted to a much earlier version of Bridge (9.0.0.204) that seems to be ok so far. I'm on an iMac running Mojave. Not a happy CC customer !

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 16, 2019

Copy link to clipboard

Copied

Since I installed camera raws update On My imac18,3 3.4 Ghz  Bridge CC 2019 keeps crashing after starting up.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...