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Bridge keeps crashing after updating to v8.1

New Here ,
Sep 26, 2018

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Hi

I recently updated Bridge cc to v 8.1 and now bridge keeps crashing upon opening it. I am on an imac late 2015 (but still running Sierra) 10.12.6. I was not having the crash issue before the last update.

Thanks

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Bridge keeps crashing after updating to v8.1

New Here ,
Sep 26, 2018

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Hi

I recently updated Bridge cc to v 8.1 and now bridge keeps crashing upon opening it. I am on an imac late 2015 (but still running Sierra) 10.12.6. I was not having the crash issue before the last update.

Thanks

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Adobe Employee ,
Oct 16, 2018

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Hi Lisa Curesky,

We have released a new version of Adobe Bridge (CC 2019) on 15th October 2018. The new version build number is 9.0.0.204. This version is available to install via Adobe Creative Cloud application. Please try with the 9.0.0.204 Bridge and Camera Raw 11.0

Please let us know if the issue got resolved.

Also please check following link to know about all new features in Adobe Bridge CC 2019 - https://helpx.adobe.com/bridge/using/whats-new.html

You may need to update the Creative Cloud application and restart your computer to see the updated installer.

Thanks,

Avinash

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New Here ,
Nov 27, 2018

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Hi Avinash,

Am having the same issue - have tried un-install / re-installing, but hasn't cleared up the crashing issue.

Am on Windows.

Thx

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Adobe Community Professional ,
Nov 27, 2018

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Avinsh

Get the latest Bridge version 216 and try that.

I would also make sure you have the latest video driver installed.

Is this a laptop with dual GPUs?

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Explorer ,
Dec 05, 2018

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Having the same issues of crashing.  Dell XPS15.  Updated drivers.  About to put in a troubleshooting call.  I have uninsstalled, updated drivers as necessary and reinstalled.  Still crashing.  Running Win10, and dual graphics cards

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Adobe Employee ,
Dec 11, 2018

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Please reset Bridge Preferences and launch Bridge and let us know if you still face any issues.

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Explorer ,
Dec 11, 2018

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I have had to go back to unload all versions and start over.  All version work up to 8.1.  Have not reloaded 9.x as that version is having problems with many other users.  Happy with what I have and using.  I now have multiple version running on my windows platform working fine

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Community Beginner ,
Feb 08, 2019

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I have the same problem.  Bridge v 9.0.2.219 crashes while idle. 

Where in Bridge Preference is the reset?  I did try the reset in Preferences/General.

(Hi, Lisa, long time no see. How's life?)

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Adobe Community Professional ,
Feb 08, 2019

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