• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Bridge V 10.1 - Having problems with changing or adding metadata to photo files.

New Here ,
Jun 17, 2020 Jun 17, 2020

Copy link to clipboard

Copied

Bridge will not let me change, add or delete metadata with this latest version 10.1 that I updated today. I was always able to modify metadata using the metadata tab, but with this new version the program freezes. Any idea as to what to do?

TOPICS
Bug , How to , Metadata , Performance , Problem or error

Views

473

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jun 17, 2020 Jun 17, 2020

Try resetting Bridge's preferences:

 

When launching Bridge, Command-Option (Mac)/Control-Alt (Win) + Shift to choose “Reset Preferences”, Purge Entire Thumbnail Cache”, and/or Reset Standard Workspaces”.

 

Let us know if this works.

Votes

Translate

Translate
Community Expert ,
Jun 17, 2020 Jun 17, 2020

Copy link to clipboard

Copied

Try resetting Bridge's preferences:

 

When launching Bridge, Command-Option (Mac)/Control-Alt (Win) + Shift to choose “Reset Preferences”, Purge Entire Thumbnail Cache”, and/or Reset Standard Workspaces”.

 

Let us know if this works.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2020 Jun 18, 2020

Copy link to clipboard

Copied

Thank you gary_sc,

Clearing the thumbnail cache worked. I appreciate your prompt reply.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 19, 2021 May 19, 2021

Copy link to clipboard

Copied

LATEST

I have this same problem adding any metadata to non-raw files. I tried resetting everything, but it still gives me an error message if I try to add keywords or description to a jpeg or tif.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines