MacOS Catalina using Bridge Video issue-using spacebar for full screen results in pixelated image

[rodk16250090]

When using the spacebar in Bridge with Catalina the full screen image is pixelated.

Tried restarting the computer, Bridge and Photoshop CC and issue is still present.

[Lumigraphics]

This may be a Bridge issue not specific to Catalina.

[rodk16250090]

I might consider a incompatibility between Bridge and Catalina. The fullscreen spacebar function was working up until I installed Catalina.

[Lumigraphics]

I can't speak more specifically other than to say its not a Catalina issue.

[Varun Varshney]

Hi rodk16350090,

Thank you for reporting this issue with us. To investigate deeper into this issue, please share system specifications and a screenshot of the issue which you are facing. It would be very helpful if you can share sample file as well.

Thanks,

Varun Varshney

[rodk16250090]

Here are the specifics.

macOS Catalina

Version 10.15

MacBook Pro (15-inch, 2018)

Processor 2.9 GHz 6-Core Intel Core i9

Memory 32 GB 2400 MHz DDR4

Graphics Radeon Pro 560x 4 GB

Intel UHD Graphics 630 1536 MB

Files attached are the sample file (2019 ....sm 3.jpg) and an image of the screen showing the issue (IMG_8751.jpeg).

[robbyw15114074]

I've got the same spec machine and the same thing is happening to me. Both Bridge 2018 and 2019.

[bbolen]

I'm having the same issues with Bridge when I am attempting to preview in full screen. Any advice on how to alleviate this?

[rodk16250090]

Still no help on this issue. I upgraded to OS 10.15 and the problem still persists.

[rodk16250090]

Odd discovery. If you open another program (so far I've tested Word, Excel and Final Cut Pro) the issue is not present.

[assause]

The current Bridge CC is not compatible with macOS 10.15.
At the same time, macOS was 10.13 and 10.14, and there was a problem around the graphics driver.
If you want stable operation, let's restore the OS.

[Varun Varshney]

Hi,

Many of the Bridge Catalina issues have been addressed in v10.0 which will be released early next month.

If you need early access to this release, you can sign up for the prerelease program from https://adobeprerelease.com under NDA.

Select Adobe Bridge. Once we approve your request, you will be able to download v10.0 (choose the latest drop).

Please check this build and report back.

Thanks,

Varun Varshney

[sixfournorth · Accepted solution]

If anyone is still struggling with this problem, updating to Bridge 10.0 will fix it!